Organisation STFC
Organisation Detail Science and Technology Facilities Council
Reference Number IRC248806
Location Warrington See on Map
Salary £30782 - £42576
Date Posted 15 March 2019
Grade RC-D
Contract Type Open Ended
Hours Full Time
Closing Date 14 April 2019
Interview Date

Brief Description

Salary: £30,782 - £42,576 (depending on skills and experience)
Grade: D/E
Contract Type: Open-Ended
Hours: Full Time
Closing Date: 14th April 2019

Our salary scales have recently been updated and are reflected in this advert.


About the Hartree Centre

At the Hartree Centre, we want to see UK businesses outperforming their global competitors. We want to grow the economy, create skilled jobs and train people to excel in them. Most of all, we want to keep the UK at the forefront of industrial innovation. We're making all this happen and more by enabling UK industry to fully embrace and integrate the latest digital and cognitive technologies.

We provide collaborative research, innovation and development services that accelerate the application of high performance computing (HPC), data analytics and artificial intelligence technologies. By working with us, businesses and research partners can gain a competitive advantage that enables them to produce better outcomes, products and services more quickly and cheaply than through conventional R&D.

We have a technically exciting computing environment, encompassing a wide range of hardware and software technologies.

Our staff are key to our success and we value them highly. Reasons our staff enjoy working for us:

  • the Hartree Centre is set in a picturesque semi-rural location with easy access to canal side and woodland walking opportunities
  • location-wise, we are less than a mile from the M56 motorway and we have public transport available to Runcorn and Warrington where there are national rail stations. Advice on all aspects of travel to site (including car-sharing) is available at:
  • there are a number of active sports and social groups across campus as well as a modern, fully-equipped gym
  • our office setting is a mix of open-plan and smaller shared offices
  • we value working collaboratively as a team, both with our colleagues and our partners such as IBM Research and ATOS Plc
  • our dress code is smart casual
  • your personal development is important to us. You will work with your line manager to develop your own Learning and Development plan each year
  • besides the opportunity to pursue specific technical training, there is a range of courses to improve your “soft” skills
  • we are flexible on start and finish times if agreed with your line manager. Flexi-time working is available
  • we have a defined benefit pension scheme with employer contributions of up to 26%
  • we offer flexible 30 days’ annual leave plus 10.5 public and privilege days
  • diversity and inclusion are important to us.  That’s why we have a corporate policy on Equality and Diversity which is supported by a Diversity Forum.

For more information on benefits why not take a look at:

About the role

The Hartree Centre is looking to recruit keen HPC Systems Administrators to the Platforms and Infrastructure Group that are willing to learn and have a demonstrable interest in supporting novel technology. We operate a service desk according to ITIL best practice and the role will include providing L2 support to the service desk.

We are looking for someone with excellent communication sills who can communicate effectively with all stakeholders from team members to users of the service. You will report to the Team Leader, Systems Support Group.

Responsibilities will include:

  • performing routine system administration tasks such as monitoring, tuning, hardware fault detection and resolution
  • delivering a professional, customer-focused, second and third line support to users of Hartree Centre services. Ensuring incident tickets are resolved or escalated within SLA targets
  • identifying and implementing configuration changes as required
  • undertaking supervised and unsupervised project work, ensuring deliverables are met on time, to specification and within budget
  • identifying areas for process or operational improvements such as automation; project-manage implementation of such improvements as required
  • creating and maintaining accurate and complete documentation of procedures and configurations
  • maintaining shift log records of activity
  • maintaining and developing user documentation
  • providing mentoring support to other members of the group.

We would very much like to hear from you if you are interested in a career in this area. If you don’t meet all the criteria for this role, please apply, stating in your covering letter where you would need training. Skills and personal development opportunities will be made available, tailored to your specific needs and the needs of the Hartree Centre.


Organization Description

UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at

The Science and Technology Facilities Council is a world-leading multi-disciplinary science organisation, and our goal is to deliver economic, societal, scientific and international benefits to the UK and its people – and more broadly to the world.

Shortlisting and Interview Criteria


  • degree in a scientific or technical subject or equivalent relevant experience
  • dedicated previous experience in UNIX/Linux
  • ability to diagnose system faults and analyse problems
  • strong ability to understand the perspective of our customers
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • good organisational, time management and problem solving skills, including the ability to prioritise effectively
  • ability to work independently and within a team.

We don’t expect any one candidate to have all of these attributes, but we are looking for people with three or more from the list:

  • a demonstrable understanding of large-scale storage systems
  • specialist knowledge of virtualisation platforms. For example: VMware and KVM
  • strong scripting skills in Bash, Perl and/or Python
  • ability to work in a large-scale production IT environment
  • a good working understanding of Information Security principles and best practice
  • ITIL Foundation.

To attain Band E we are looking for people to demonstrate expertise in at least one of the following:

  • infiniband and TCP/IP networking design and operation
  • virtualisation, Cloud and container technologies. For example VMware, KVM, Docker, Kubernetes, Singularity
  • design and operation of SAN storage and Parallel File Systems. For example IBM Spectrum Scale or Lustre
  • configuring and managing HPC workload managers. For example: IBM Spectrum LSF, SLURM
  • team leader or supervisory experience
  • strong presentation skills.

In addition to the competitive salary, an excellent index linked pension scheme and generous leave allowance are offered. Full details of offered benefits can be found on STFC’s careers pages (

To enable us to hire the very best people we will conduct a full and comprehensive background and pre-employment check as an essential part of the recruitment process.

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.

As this job does not fulfil the Home Office Code of Practice criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK.  At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here:

Online applications only, please submit a covering letter and CV, ensuring that the IRC reference is included in the file name description of each document uploaded. No Agencies.

The closing date for applications is 14th April 2019, however applications will be reviewed and interviewed on an on-going basis until this vacancy is filled.

We want to make our application process as easy for you as we possibly can. If you experience any problems in applying for this job, or have any feedback for us about the application process, please contact our Recruitment Hotline on 01793 867000 (8.30am – 5.00pm Monday to Friday). Please quote the appropriate IRC reference number when calling.

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