Organisation STFC
Organisation Detail Science and Technology Facilities Council
Reference Number IRC248650
Location Didcot See on Map
Salary £24777 - £33459
Date Posted 01 March 2019
Grade RC-C
Contract Type Open Ended
Hours Full Time
Closing Date 31 March 2019
Interview Date

Brief Description

Salary: £24,777 - £33,459 (Dependent on experience)
Grade: UKRI C/D
Contract Type: Open-Ended
Hours: Full Time/Part Time (min 30hrs/week pro-rated)
Closing Date: 31st March 2019

Our salary scales have recently been updated and are reflected on this advert


Reliable software is essential for effective delivery of our science programme. The Mantid framework has been developed by STFC and our international partners to provide a state of the art data treatment and analysis software package for data from the ISIS instrument suite, and has become the world leading software for neutron data reduction.

The Mantid team is looking for a person to take up a support and testing role within the team, focusing on improving the user reliability of the Mantid software and to take the lead in providing support and development of tools to enabling this.

This is an opportunity to join large distributed team with scope to lead a new area within the team.

You will be responsible for working with our staff and visiting scientists to understand how they are using Mantid, and where the problems are. You will then work with the Mantid development team to investigate and resolve these problems, and to build automated tests to ensure long term reliability of the software. This is primarily a customer focused role to help support our diverse scientific user base.

The role is based at the ISIS neutron and muon facility, a world-leading centre for research in the physical and life sciences. Our suite of neutron and muon instruments gives unique insights into the properties of materials on the atomic scale. We support a national and international community of more than3000 scientists for research into subjects ranging from clean energy and the environment, pharmaceuticals and health care, through to nanotechnology and materials engineering, catalysis and polymers, and on to fundamental studies of materials.

As part of the Mantid team, the role is suitable for flexible or part-time working.

List of Duties/Work Programme/Responsibilities:

  • to enhance the reliability of the Mantid software
  • support scientists and developers using Mantid
  • develop tools and tests to improve Mantid reliability (Python)
  • ensure GDPR Compliance of any user data collected
  • help identify and solve Mantid stability issues.

Contacts and Communication

You will be part of the team supporting, testing, and developing the Mantid package. As part of their work they will interact with developers, ISIS scientists, and external users. The post will reside within the ISIS Scientific Software Group.

Personal Skills and Attributes

You will have a degree or equivalent experience in Computer Science with a strong emphasis on Quality Assurance, Testing and User Support. Experience of neutron scattering is not required as on-the-job training will be provided.

Experience of supporting/testing/developing software is essential, preferably with some experience of programming or automated testing using Python.

You will have a professional approach, an analytical, logical and quick learning mind, a ‘can do’ attitude and be able to communicate clearly and effectively with scientists and developers. A friendly, helpful and outgoing manner would be advantageous.

Organization Description

UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at

The Science and Technology Facilities Council is a world-leading multi-disciplinary science organisation, and our goal is to deliver economic, societal, scientific and international benefits to the UK and its people – and more broadly to the world.



  • degree in Computer Science, Software Engineering or relevant experience in Testing, Quality Assurance and User Support
  • experience of software testing and providing user support.

Knowledge and Experience


  • experience in supporting/developing software
  • experience with software testing
  • excellent written and verbal communication skills
  • excellent presentation skills.


  • experience of automated testing, build automation and version control (Essential for Band D)
  • experience of technical report writing
  • experience of development in Python
  • solid, demonstrable experience of software development using C++ and Python(Essential for Band D)
  • multiplatform Development (Linux, Windows, OSX).

Interview Criteria

Above shortlisting criteria plus:


Personal skills/qualities


  • analytical and logical ability, and persistence in tracking down and solving problems
  • fast learner, able to understand complex problems
  • ability to communicate well both orally and on paper, both formally and informally
  • able to work in a large distributed team
  • outgoing, friendly, helpful manner
  • interest in science.

Special Requirements


  • as Mantid is an international development project the role may include occasional UK and overseas travel.


Personal skills/qualities


  • analytical and logical ability, and persistence in tracking down and solving problems
  • fast learner, able to understand complex problems
  • excellent communication skills, both orally and on paper, formally and informally
  • able to work in a large distributed team
  • outgoing, friendly, helpful manner
  • good understanding of software engineering and development methodology
  • strong Interest in science
  • ability to manage a team or project
  • experience of technical report writing.


  • project management experience
  • experience of leading a team.

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.

Employee Benefits
UK Research and Innovation recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, a Career Average Revalued Earnings pension scheme, 30 days annual leave allowance and a number of other benefits.

Developing Talent
We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations.

Equal Opportunities
We strive to make decisions based on individual merit and ability. We welcome applications from all sections of the community and promote equality of opportunity in accordance with the Equality Act 2010. As holders of Disability Confident Employer status, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy.

As this job does not fulfil the Home Office Code of Practice criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK.   At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here:

Online applications only. Please submit a covering letter and CV ensuring that the IRC reference is included in the filename description of each document uploaded. Please note that failure to address the above criteria or submitted without a covering letter may result in your application not being considered.

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